FAQs
Does everyone need a ticket?
Yes, adults and children all need a ticket. Babies under 1 go free.
How long can we stay?
As long as you like. Your ticket covers the whole day during opening hours, so arrive when it suits you.
Is Santa included in my ticket?
A free, casual meet and greet with Santa is included. The Premium Santa's Grotto, with a gift and real reindeer, is booked separately.
What does my £6 ticket include?
Unlimited goes on the woodland light trail, the full main stage programme, and free meet and greets with Santa and his festive friends, all day. The grotto, fairground rides, crafts, food and drink are optional extras. You don't need to spend anything more to have a magical time.
Do I need an entry ticket to visit the Premium Grotto?
Yes. Grotto tickets are only for Winter Wonderland ticket holders, so book your entry first. Only children need grotto tickets; adults just need their entry ticket.
Can I bring my dog?
Yes, if they're small and friendly, and kept on a lead.
Do you do group bookings or Christmas work dos?
Yes, we have group packages, including free fizz to start your night. Email winterwonderlandwirral@gmail.com or message us on Instagram.
Is there a quieter time to visit?
Yes. Wednesday 9 December, 4pm – 9pm, is our quiet session.
Do carers need to pay?
No. Carer tickets are free; please bring proof to the gate.
Is there food and drink?
Yes. The Festive Food Village & Bar has street food, mulled wine, hot chocolates and festive drinks from The Bus Yard.